Our Commitment
What we're doing for responsible gaming
Spend Limit
Set your own daily, weekly, and monthly deposit limits. When you reach your budget, the system will automatically alert you.
Time Limit Controls
Set a daily time limit for your play sessions in advance. Once the limit is reached, your session will end automatically.
Break Mode
If you need a short break, you can temporarily suspend your account for anywhere between 24 hours and 6 weeks.
Self-Exclusion
If you need a longer break, you can suspend your account for 6 months or close it permanently.
Set a Loss Limit
Set a loss limit so you can't place further bets once you've lost a certain amount. This helps keep your financial losses under control.
Reality Check
A popup will appear at set intervals reminding you how long you've been playing and how much you've spent.
What Does Responsible Gaming Mean?
Responsible gaming means enjoying games while staying fully in control. Gaming is a form of entertainment — it should never be treated as a source of income or funded with money set aside for essential expenses.
At 999g, we believe every player deserves a positive and enjoyable gaming experience. That's why we pay just as much attention to our players' mental health and financial wellbeing as we do to the games themselves. Responsible gaming means:
- Set a budget in advance and stick to it.
- Respecting time limits — avoiding long, uninterrupted play sessions.
- Don't chase losses — step away instead.
- Not letting gaming take priority over family, friends, or work.
- Don't see asking for help as a sign of weakness.
Keep in mind: Gaming should be fun — not a way to make money. Every bet carries the risk of a loss, so always keep that in mind when you play.
Signs of Problem Gaming
Gaming problems often develop gradually — they can be hard to spot at first. If you notice any of the warning signs below in yourself or someone you know, it's important to take them seriously. 999g always wants its players to stay healthy and happy.
Financial Signs
- Betting with money set aside for essential expenses.
- Borrowing money or asking family for funds to gamble.
- Chasing losses by placing more bets to try to win back money you've lost.
- Hiding gaming expenses or lying to family about them.
Behavioral Signs
- Wanting to stop playing but being unable to.
- Feeling restless, irritable, or anxious when not playing.
- Spending more time gaming and less time with family or friends.
- Difficulty focusing on work or studies.
- Skipping sleep or meals to keep playing.
If you identify with three or more of the above signs, contact 999g's support center right away or activate self-exclusion.
Check Yourself
Quick Self-Assessment
If you answer "Yes" to three or more of the questions below, we recommend seeking support.
Do you end up spending more than your budget and feel regret afterwards?
After a loss, do you find yourself placing bigger bets to try to win it back?
Are you spending less time with family or friends because of gaming?
Do you play secretly or hide how much you've spent from the people around you?
Do you feel restless or irritable when you're not playing?
Is gaming affecting your daily routine or sleep?
Asking for help takes courage. 999g is always here for you. Help Center Contact Us.
How to Use the Protection Tools
You can easily enable responsible gaming tools directly from your 999g account settings. Just follow the steps below:
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1
Log in to your account
Log in to 999g with your username and password.
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2
Go to Profile Settings
Click your name in the top right corner and select "Account Settings".
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3
Open the "Responsible Gaming" Tab
In your settings menu, click on the "Responsible Gaming" tab.
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4
Set your own limits
Deposit limits, session time limits, loss limits, or a break — enable whatever you need.
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5
Confirm Changes
Increasing your limit takes up to 24 hours to take effect, while decreasing it applies immediately.
Gaming Limit Types & Descriptions
999g offers the following types of limits, all of which you can set and adjust yourself as needed.
| Limit Type | Description | Effective Time |
|---|---|---|
| Daily Deposit Limit | Maximum amount you can deposit per day | Instant |
| Weekly Deposit Limit | Maximum Weekly Deposit | Instant |
| Monthly Deposit Limit | Maximum Monthly Deposit | Instant |
| Loss Limit | Auto-stop after a set loss amount | Instant |
| Session Time Limit | Maximum Session Length | Instant |
| Reality Check | Status reminder after a set period | Instant |
| Break Mode | Breaks from 24 hours up to 6 weeks | Instant |
| Self-Exclusion | Close Account for 6 Months or Permanently | Within 48 hours |
Important: Decreasing a limit takes effect immediately. Increasing a limit can take up to 7 days, preventing impulsive decisions made in the moment.
Protection for Minors
999g is exclusively for adults. No one under the age of 18 is permitted to use 999g. This isn't just policy — it's a firm commitment we stand by.
We verify age at registration and apply stricter identity checks during the KYC process. Any account flagged as suspicious is investigated immediately.
Advice for Parents
- Use parental control software on your home computer or mobile device.
- Have an open conversation with your child about the risks of online gaming.
- Keep your device password-protected at all times.
- If You Notice Suspicious Activity support@999g.wsto report it.
We are always committed to protecting minors. If you believe an underage person is using 999g, please notify our support team immediately.
FAQ
Quick Navigation
On This Page
- What Is Responsible Gaming
- Warning Signs
- Self-Assessment
- Protection Tools
- Gaming Limit Types
- Minor Protection
- FAQ
Need Help?
Don't hesitate to talk to us about gaming concerns. Our team handles everything with complete confidentiality.
Help CenterQuick Tips
- Set a Budget Before You Play
- Take a Break After a Loss — Don't Rush Back
- Don't Play for Too Long in One Go
- Make time for family and friends
- Don't hesitate to reach out for help when you need it